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Internet Services

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Telnexus offers a range of business-class Internet services suitable for supporting your voice network. Telnexus offers premium, business-class Internet services tailored to individual needs.

All of the Internet services offered by Telnexus have fixed IP addresses and business-class support. Telnexus personnel perform on-site installations of new Internet connections.

If your facility requires wiring, electrical work or general construction, then Telnexus hires and manages licensed subcontractors to get the job done.

Telnexus partners with leading East Bay Internet Service Providers to provide an enhanced level of customer support where customers only have one point of contact for telephone or data problems. Our East Bay partners include LMi.net, Sonic.net, UnwiredLTD, and AT&T.

Buying new telephone and Internet service from Telnexus means we work with you to ensure you have right amount bandwidth for your needs. Factors we consider include:

  • ●  Peak voice traffic

  • ●  Data sharing activities such as email uploads, document management and workflow

  • ●  Video conferencing and other advanced communications activities

    Telnexus Internet services are available in most of Alameda and Contra Costa counties:

  • ●  Metro Ethernet – Select locations in Berkeley, notably Parker Plaza at 9th and Parker plus ActiveSpace on 6th Street, have direct access to the Internet via standard Ethernet connections at speeds up to 10 Mbs symmetrical. If you need more than 20 Mbps of bandwidth, Telnexus also works with AT&T to sell and support high speed fiber and copper options from AT&T.

  • ●  Metro Wireless – Nearly all areas in Berkeley, Oakland, Albany, Emeryville, Lafayette, Walnut Creek, San Ramon, Danville have access to Telnexus Metro Wireless service. This is a fixed-wireless installation where we install a small wireless receiver in your facility. Speeds up to 10 Mbps symmetrical are also available via Metro Wireless.

  • ●  DSL and ADSL2 – Traditional DSL and second-generation ADSL2 are also available at nearly all addresses in Alameda and Contra Costa counties.

DSL

DSL is perfect for small businesses that need affordable, reliable Internet access. If your business requires faster upload speeds, then please consider our Metro Ethernet, Metro Wireless and ADSL2 options..

Specifications

  • ●  Product Name: Telnexus DSL

  • ●  Static IPs: 1

  • ●  Download Speed: 3 to 6 Mbps

  • ●  Upload Speed: 512 Kbps to 768 Kbps

    Pricing

  • ●  Monthly Fee: $64.95

  • ●  FUSF Fee: 11.1%

  • ●  Equipment Fees: Free Modem ($59 value)

  • ●  Setup Fees: 8.75% CA sales tax on Modem plus $14.95 S&H

  • ●  One Year Term

ADSL2

Telnexus ADSL2 is a super-fast asymmetrical copper-line-based service that does not require an active phone line. Telnexus ADSL2 uses the traditional copper phone line network, but has new advanced equipment installed at the AT&T central offices. An AT&T technician will install the new ADSL2 line, but you’ll only get a monthly bill from TelNexus. Telnexus ADSL2 is fast. Depending on your proximity to the AT&T central office in your neighborhood, download speeds up to 18 Mbps and upload speeds up are 1 Mbps.

An advanced features of Telnexus ADSL2 is bonding, where two ADSL lines are joined, nearly doubling your theoretical maximum bandwidth. Using bonding, Telnexus ADSL2 supports up to 30 Mbps of download and 2 Mbps of upload bandwidth. All Telnexus ADSL2 accounts come with four (4) usable fixed IP addresses.

Specifications

  • ●  Product Name: Telnexus ADSL2

  • ●  Static IPs: 4

  • ●  Download Speeds, unbonded: 1.5 to 18 Mbps

  • ●  Upload Speed, unbonded: 1.0 Mpbs

  • ●  Download Speeds, bonded: 3.0 to 30 Mbps

  • ●  Upload Speed, bonded: 2.0 Mpbs

    Pricing

  • ●  One Year Term, Installation Fee: none, FUSF Fee: 11.1%

  • ●  Setup Fees: 8.75% CA sales tax on Modem plus $14.95 S&H; $49.95 (plus tax) for Bonded lines

Download Speed†

Lines

Upload Speed†

Monthly Fee

Max Distance

Up to 1.5Mbps

Solo

Up to 1Mbps

$50

11,000 feet

Up to 3Mbps

Solo

Up to 1Mbps

$55

9500 feet

Up to 6Mbps

Solo

Up to 1Mbps

$60

8000 feet

Up to 12Mbps

Solo

Up to 1Mbps

$70

6500 feet

Up to 18Mbps

Solo

Up to 1Mbps

$85

5000 feet

Up to 6Mbps

Bonded

Up to 2Mbps

$90

9500 feet

Up to 12Mbps

Bonded

Up to 2Mbps

$100

8000 feet

Up to 18Mbps

Bonded

Up to 2Mbps

$125

6500 feet

Up to 30Mbps

Bonded

Up to 2Mbps

$155

5000 feet

† Bits per second. Service may not be available in all areas. Actual downstream and upstream throughput speeds will vary. The downstream and upstream access speed or sync rate is measured between the network interface device at the customer’s location and the DSL-equipped Central Office or Remote Terminal. The actual speed achieved will depend on several factors, including line conditions and loop length.
†† There is a $100 installation fee. This fee will be waived with a one (1) year contract. Early termination is $149.95. Standard Installation assumes available wiring between Telco interface (MPOE) and inside phone jack. Installation of new inside wiring will cost extra.

Metro Ethernet

Our partners work with AT&T and their own private network to offer the fastest and most reliable Internet connectivity available today: Telnexus Metro Ethernet.

We currently have two multi-tenant buildings in Berkeley where connecting up your Internet takes nothing more than a Telnexus technician hooking up a few wires in a closet. The buildings are Parker Plaza and ActiveSpace. Tenants in these buildings may take advantage of Internet access that is already wired. Telnexus Metro Ethernet offers dramatic affordability and reliability.

If you need the highest level of Internet connectivity available in the Bay Area, and you don’t happen to be on one of these buildings, Telnexus will work with AT&T to deploy their OPT-E-MAN optical network to your location. You’ll be able to enjoy the benefits of the AT&T local metropolitan network, but still only have to deal with one provider for all your telecommunications services.

Specifications

  • ●  Pre-installed in three locations in Berkeley

    • ○  Speeds up to 10 Mbps symmetrical

    • ○  72 hour installation available

  • ●  Also available anywhere in Alameda county

    • ○  Speeds up to 1 Gps are available

    • ○  Significant planning and installation costs will apply

      Pricing

  • ●  Pre-installed buildings

    • ○  $180 per month

    • ○  One-Year term

    • ○  Installation fees: Free (no modem required)

  • ●  AT&T OPT-E-MAN installations

    • ○  Custom quote required

    • ○  Please call 510-228-4500 for more information

Metro Wireless

High-speed, fixed wireless for business works by installing a small antenna at your location. A cable from that antenna runs to your router and provides Internet connectivity via an Ethernet connection.

As long as you’ve got line-of-sight to one or our strategically placed wireless transmitter locations, you’ll get a solid Internet connection. If you can see the Grizzly Peak ridgeline or the western peak of Mt. Diablo, you’re probably in range. Telnexus Metro Wireless is weatherproof, and works amazingly well. We also have special, line-of-sight capability in downtown Berkeley and 9th and Parker near Aquatic Park.

Telnexus does the installation at your location, including integrating the antenna with your router. If specialized wiring, masts or other construction is need, Telnexus works with licensed contractors to get the job done.

Specifications

  • ●  Uses license-free 5 Ghz 802.11n wireless technology

  • ●  Weatherproof outdoor equipment

  • ●  Uses Power over Ethernet (PoE) adapter (provided)

  • ●  Maximum run of cable: 100 m

  • ●  Window or rooftop installation

  • ●  Download speed: 14 to 28 Mpbs

  • ●  Upload speed: 4 to 10 Mpbs

  • ●  Fixed IP addresses: 4

    Pricing

● Setup Fees: includes rooftop installation by a licensed contractor; plus applicable sales tax for your wireless receiver

Download Speed

Upload Speed

Monthly Fee

Setup Fee

14Mb

4Mb

$160

$279

21Mb

7Mb

$300

$279

28Mb

10Mb

$400

$279

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